Borrower-Centric Insurance Tracking
Have you ever taken a call from an irate, borrower inquiring about a letter they received stating they’ll be forced-placed unless a coverage issue with their homeowner or auto policy is resolved?
Miniter Group’s Borrower-Centric process works directly with the borrower’s agent/broker to resolve any non-conforming coverage issues before the existing policy expires.
17 typical coverage issues such as wrong lienholder address or a high deductible is easily handled prior to the existing policy expiration. Most of the time, the borrower is not aware that we are working with their broker. We send 75% less letters, which means less irate calls from your borrowers!