Under direct supervision, this hybrid position will be responsible for timely and accurate data entry of processing insurance documentation that satisfy loan requirements. You will be trained on a variety of insurance documents for different lines of business and expected to process transactions as necessary across those lines.
Duties can include providing superior customer service to customers and insurance agents while supporting the call center. You will be responsible for answering incoming calls and making outbound calls to assist customers and agents with obtaining appropriate insurance documentation. The ideal candidate will educate the caller as to what documentation is needed to satisfy the customer’s loan agreement and maintain customer privacy and confidentiality in accordance with policies and procedures. Additionally, you will accurately complete loan transactions, as necessary.
Successful candidates can work in a fast-paced environment while maintaining a high attention to detail to achieve individual and team production and quality results.
The Miniter insurance tracking department is growing rapidly. If you are looking for a position with the opportunity for rapid advancement, please send your resume and cover letter to trackingmanagement@miniter.com
